Right-click your Brother machine and select Printing preferences.Ĭheck if there is an Advanced tab or Support button in the Printing preferences dialog box. ( Click here to see how to open the Control Panel.)Ĭlick Hardware and Sound => Devices and Printers. Step A: Verify the kind of printer driver. If your printer driver is the built-in driver, follow Step B to replace the installed driver with the Brother original printer driver. Since the built-in drivers only support the basic functions of the Brother machine, we recommend using the Brother original printer driver.įollow Step A to verify the kind of printer driver. When you install the printer driver by connecting the USB cable, the full installation of the Brother original printer driver may not have been completed and the windows built-in driver may have been installed instead.
